CASE STUDY

RTT revolutionizes roadside assistance: the Hrvatski Autoklub case study

HAK, the Croatian national motorists’ association, chose Beta 80 to implement Real-Time Text (RTT)
technology. The goal? To make roadside assistance faster and more accessible.

Thanks to simultaneous text transmission during typing, operators can respond immediately, effectively
managing communications even with users with disabilities. This innovative and strategic solution significantly enhances the timeliness and quality of emergency assistance.

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