CASE STUDY

Eastern Sicily 112 PSAP

Sicily covers an area of 25.711 km² and is home to 5 million citizens. Its Public Safety and Emergency Management agency needed to design and install the new 112 Public Safety Answering Point infrastructure to comply with European directives.

Beta 80 designed and implemented the first operational center in Catania, providing a turn key solution for both hardware and software infrastructure, creating an end-to-end solution in coordination with other partners. Catania's 112 PSAP geographical competence includes the Region's eastern provinces.

A second PSAP in Palermo, also by Beta 80, was later implemented to manage Sicily's western provinces.

The two PSAPs have been designed to provide mutual disaster recovery. Emergency calls migration to Catania’s 112 first level PSAP has been accomplished with no service disruption to served citizens.